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UGREEN 55721 vs Elgato Facecam 4K: Choose by Capture Setup and Microphone Needs

Pick by setup, not by an untested image-quality claim: the UGREEN 55721 advertises 2K at 30 fps and built-in dual microphones. The Elgato Facecam 4K lists 2160p60, but only in MJPG over USB 3.0, and it has no microphone. Choose the Elgato only if your host and app support the mode you want and separate audio is already covered.

Published by Pickoryx · Published 2026-10-16

Source checked 2026-10-16 20:04 UTC

Products compared

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The buying question

Is the UGREEN 55721's advertised 2K/30 capture and built-in dual microphones a better fit, or does the Elgato Facecam 4K's higher listed capture modes suit a host with the required USB connection and separate audio input?

The UGREEN combines an advertised 2K/30 webcam with built-in dual microphones; the Elgato lists higher capture modes but requires a suitable USB 3.0-or-later path for its top modes and has no built-in microphone.

Quick verdict

Choose UGREEN 55721 2K Webcam if

  • You want the webcam itself to include dual microphones and the advertised 2K/30 mode fits your intended use.
  • You prefer a simpler camera-plus-mic setup and do not need the Elgato's higher listed capture modes.

Choose Elgato Facecam 4K if

  • You need a listed mode above 2K/30, have a suitable direct USB 3.0-or-later connection and compatible software, and will use a separate microphone.
  • You want to use Elgato's Camera Hub controls and have confirmed its operating-system and connection requirements.
When to skip: You are choosing based on tested image or microphone quality; this comparison does not measure either. You need confirmation of the UGREEN's exact US cable, connector or other in-box accessories before buying; those details were not verified here.
When the recommendation changes
  • If the host only offers USB 2.0, the Elgato guide says its video is limited to 1080p with MJPG compression, so its top capture modes are not available through that connection.
  • If you need a microphone in the webcam and do not want to add a separate audio input, the UGREEN's documented built-in dual microphones change the fit decision.

The differences that matter

Capture Modes And Host Setup

UGREEN 55721 2K Webcam

UGREEN's official 55721 page advertises 2K at 30 fps. The exact US package's cable and connector details are not established by that regional page.[1]

Elgato Facecam 4K

Elgato lists USB 3.0 modes up to 2160p60 in MJPG only; its Quick Start Guide recommends a direct USB 3.0-or-later port and says USB 2.0 is limited to 1080p with MJPG compression.[2, 3]

What this changes: The Elgato is a fit only when the host, connection and app support the higher mode the buyer intends to use. A USB 2.0-only setup does not provide its top modes. If 2K/30 is sufficient, the UGREEN's advertised mode avoids buying for a capture mode the user will not use; actual image quality is not compared.[1, 2, 3]

The better fit depends on your priorities

Builtin Microphone And Audio Workflow

UGREEN 55721 2K Webcam

UGREEN identifies built-in dual microphones on the 55721 webcam.[1]

Elgato Facecam 4K

Elgato says Facecam 4K omits a microphone.[2]

What this changes: The UGREEN can keep the camera and microphone in one device according to its published feature list. The Elgato requires a separate audio input for a user who needs microphone capture. This says nothing about sound quality; confirm the call or recording app's audio-device selection.[1, 2]

The better fit depends on your priorities

Best for your routine

A creator who specifically needs one of the Elgato's listed modes above 2K/30, has a direct USB 3.0-or-later path and compatible software, and already has separate audio.

Best fit: Elgato Facecam 4K

Based on listed features, not comparative testing.

Elgato documents capture modes through 2160p60 in MJPG over USB 3.0, while UGREEN's official 55721 page advertises 2K/30. This is a match to listed modes and setup conditions, not a claim that the Elgato produces better-looking video.

A caller who wants the webcam itself to include microphones and does not need capture above the UGREEN's advertised 2K/30.

Best fit: UGREEN 55721 2K Webcam

Based on listed features, not comparative testing.

UGREEN lists dual built-in microphones; Elgato says Facecam 4K has no microphone. The choice is about whether a separate audio device is part of the setup, not microphone sound quality.

Value and trade-offs

The offers shown are per listed package; check the quantities and current terms on Amazon before comparing totals.

Price was not assessed. Consider the Elgato's higher listed capture modes only if your host supports the mode you need and your audio setup already includes a separate microphone; otherwise the extra capture capability may not matter to your use.

Current offers and price history were not assessed; no purchase-timing guidance is provided.

Limitations

  • No hands-on testing was performed. This comparison does not rank image quality, microphone sound, latency, reliability, privacy, or real-world performance.
  • UGREEN's official page used here is localized for Canada. It identifies SKU 55721 and supports the listed core webcam features, but it does not establish the exact US package, cable, or connector details.
  • UGREEN's field-of-view figure was omitted because sources disagree; it is not needed for the two decisions answered here.
  • No price or price history was assessed. Check current offers separately before purchase.

Questions shoppers ask

Can the Facecam 4K deliver 4K at 60 fps over USB 2.0?

No. Elgato lists 2160p60 only in MJPG for USB 3.0. Its Quick Start Guide says USB 2.0 video is limited to 1080p and uses MJPG compression; the guide recommends connecting directly to USB 3.0 or later, not through a hub.

Do both webcams include a microphone?

UGREEN lists built-in dual microphones on the 55721. Elgato says the Facecam 4K has no microphone, so plan on a separate audio input if you choose it and need microphone capture. No microphone sound-quality comparison was performed.

Methodology and sources

Compared UGREEN's published 55721 capture and microphone features with Elgato's Facecam 4K mode table and setup guide. Recommendations are conditional on the buyer's USB connection, compatible software and audio setup; no image or microphone quality was measured.

AI assistance organized the published specifications into a setup-focused comparison. No hands-on webcam or audio testing was performed.

View 3 sources
  1. 1.UGREEN 2K Webcam for PC Ultra HD 1440P Computer Camera with MicrophoneUGREEN · Official specifications · Source checked 2026-10-16 20:04 UTC
    Evidence used on this page
    • Key Features; Specs, SKU 55721: The Canada-localized manufacturer page identifies SKU 55721 and advertises 2K at 30 fps and built-in dual microphones. It does not establish US-specific in-box cable or connector details. Its field-of-view claim is intentionally not used.
  2. 2.Facecam 4K | Premium 4K 60FPS WebcamElgato · Official specifications · Source checked 2026-10-16 20:04 UTC
    Evidence used on this page
    • Tech Specs: Video Resolutions (USB 3.0/USB 2.0); In The Box; line describing no microphone: The US page identifies Facecam 4K, lists 2160p60 in MJPG only among USB 3.0 modes and 1080p60 maximum among USB 2.0 modes, states that a microphone is omitted, and lists the product-page SKU 10WAF9901. Its Quick Start Guide separately identifies model 20WAF9901.
  3. 3.Elgato Facecam 4K — Quick Start GuideElgato · Official support · Source checked 2026-10-16 20:04 UTC
    Evidence used on this page
    • Setup Step 3 and Step 4; Product Name/Model No.; USB 2.0 video resolution specification: The guide names Elgato Facecam 4K, identifies model 20WAF9901, recommends direct USB 3.0 or later rather than a hub, states USB 2.0 is limited to 1080p with MJPG compression, and points users to Camera Hub for PC or Mac.